goGlocal Credits

Frequently Asked Questions on goGlocal Credits

What is goGlocal Credit?

Upon placing a service/work order to avail goGlocal services offered via the Website, you will be shared a secure link to pay the amount to goGlocal in advance, the amount transferred by you will be converted into goGlocal Credits. All the transaction history (debit/credit/refunded/redeemed etc.) related to your goGlocal Credits will be accessible in your goGlocal Account.

How to get or earn goGlocal Credits?

You can earn goGlocal Credits by transferring money to goGlocal. Further goGlocal will transfer and credit your goGlocal account with goGlocal Credits when there is a cancellation or unsuccessful transaction against services availed by you from goGlocal.

Can goGlocal Credits be encahsed?

goGlocal Credits cannot be encashed or transferred to the Bank,Wallets or other users’ goGlocal account. It can only be used by you to pay for services offered by goGlocal.

Can goGlocal Credits be refunded?

goGlocal Credits cannot be refunded or reimbursed to any Bank account,Wallets or other payment methods. If the Services availed by you from goGlobal gets canceled or transaction becomes unsuccessful, goGlocal will credit your goGlocal account with goGlocal Credits equivalent to the amount deducted for such services.

How to use goGlocal Credits?

You can use goGlocal Credits to avail any services offered by goGlocal and explicitly specified from time to time on the Website. 

Can I buy other products or services on other e-commerce sites or platforms with goGlocal Credits?

You can use goGlocal Credits only on the goGlocal platform. Sadly, you can't use goGlocal Credits to purchase products or services on other platforms or e-commerce sites.

Are there any charges or maintenance fee for goGlocal Credits?

Good news, there are no maintenance charges for keeping goGlocal Credits Balance.

What happens to my goGlocal Credit  if I am permanently closing my goGlocal Account?

Since goGlocal credits cannot be refunded or encashed, You will have to make sure you utilize your goGlocal Credits against services offered by goGlocal before you permanently close your goGlocal account.

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